Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our newsletter
• Submit an enquiry form or request property information
• Schedule a property viewing or consultation
• Contact us via phone, email, or live chat
• Participate in surveys or promotions

This information may include your name, email address, phone number, nationality, budget preferences, and investment interests.

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referral source and search terms used

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process your enquiries and respond to your requests
• To send you property recommendations and market updates
• To schedule and confirm property viewings
• To comply with legal obligations under UAE law
• To protect against fraudulent or unauthorized activity
• To analyze usage patterns and improve user experience

3. Information Sharing

We may share your information with:

• Property Developers: When you express interest in a specific project
• Service Providers: Third parties who assist us in operating our website and services
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our website.

6. Your Rights

Under applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data protection authority

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we will securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: